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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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RECRUITMENT OF 300 SPECIAL MANAGEMENT EXECUTIVES (BANKING) IN STATE BANK OF INDIA

State Bank of India invites on-line applications from Indian citizens for recruitment in the post of Special Management Executive (Banking). Candidates are requested to apply on-line through Bank's website www.statebankofindia.com or www.sbi.co.in

ON-LINE REGISTRATION OF APPLICATION - 24 July 2014 TO 11 Aug 2014
PAYMENT OF FEE -  ON LINE  - 24 July 2014 TO 11 Aug 2014
    OFF LINE - 26 July 2014 TO 13 Aug 2014

POST:
1) SPECIAL MANAGEMENT EXECUTIVE (BANKING) – MMGS III
Age Required -   25-40 Years
Qualification - CA/ ICWA/ ACS/ MBA/ MMS/ PGDBA/ PGPM/ PGDM

2) SPECIAL MANAGEMENT EXECUTIVE (BANKING) – MMGS II
Age Required - 25-35 Years
Qualification - CA/ ICWA/ ACS/ MBA/ MMS/ PGDBA/ PGPM/ PGDM


TEST PATTERN:

Objective Test
1. BANKING KNOWLEDGE (50 Questions)
2. DATA INTERPRETATION & ANALYSIS (50 Questions)
3. REASONING (50 Questions)
4. GENERAL AWARENESS (50 Questions)

Description Test: ONLINE

English Language Test: (LETTER WRITING & ESSAY)

DATE OF EXAMINATION: 19-09-2014

For Official Notification ClickHere


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