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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...

Internet Banking

Internet banking has become one of the important alternate channel of banking, through which any one can do banking anytime anywhere. It has become possible only due to support from technology. Initially, it was not so popular, but now a days users of Internet Banking are increasing at very fast pace.  This service is being provided by almost all the banks. Internet banking provides the ease of online banking, through which a customer can do various activity like

  • Online Account Opening
  • Checking Account
  • Inter-bank Fund Transfer
  • Intra-bank Fund Transfer
  • Mini and Detail Transaction Statement 





Some of Important Bank's Internet Banking URL


SBI Internet Banking






Indian Overseas Bank Internet Banking
https://www.iobnet.co.in/index.html



ICICI Bank




Canara Bank Internet Banking





Punjab National Bank Internet Banking





IDBI Bank Internet Banking




Citi Bank Internet Banking




HDFC Bank Internet Banking





Central Bank of India Internet Banking





HSBC Internet Banking




Union Bank of India Internet Banking




Syndicate Bank Internet Banking





Comments

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