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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...

IBPS JAIIB/CAIIB/CERTIFICATE EXAM NOTIFICATION DEC 2016



Registration Date for JAIIB/CAIIB exam for Nov/Dec 2016 is fast approaching towards end

1. JAIIB EXAMINATION – Nov/Dec 2016

REGISTRATION OPEN AND CLOSE DATE (07-JULY-2016 to 06-SEP-2016)

Papers and Examination Dates for JAIIB

1) Principles & Practices of Banking 13/11/2016 Sunday
2) Accounting & Finance for Bankers 20/11/2016 Sunday
3) Legal & Regulatory Aspects of Banking 27/11/2016 Sunday


Examination Fees for JAIIB inclusive SERVICE TAX @15% (effective from 1/6/2016)

(Examination fee for Members Only)
a. First Block of 2 attempts-  Rs 2760/-
b. Second Block of 2 attempts- Rs 2760/-


2. CAIIB EXAMINATION – Nov/Dec 2016

REGISTRATION OPEN AND CLOSE DATE (28-JULY-2016 to 27-SEP-2016)

Papers and Examination Dates For CAIIB

1) Advanced Bank Management - 04/12/2016 Sunday
2) Bank Financial Management - 11/12/2016 Sunday
3) Elective Papers - 18/12/2016 Sunday

Elective Subjects for CAIIB and Certificate Exam

  • Rural Banking 
  • International Banking 
  • Retail Banking 
  • Co-operative Banking 
  • Financial Advising 
  • Human Resources Management 
  • Information Technology 
  • Risk Management 
  • Central Banking 
  • Treasury Management

Examination Fees for CAIIB inclusive SERVICE TAX @15% (effective from 1/6/2016)

(Examination fee for Members Only)
a. First Block of 2 attempts- Rs 3105/-
b. Second Block of 2 attempts-Rs 3105/-

To Apply for JAIIB/CAIIB exams or New Member Registration follow this link

Registration/Apply IBPS Exams

Comments

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