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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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RECRUITMENT OF SPECIALIST OFFICERS (CRP SPL-XIII for Vacancies of 2024-25)

COMMON RECRUITMENT PROCESS FOR RECRUITMENT OF PROBATIONARY OFFICERS/ MANAGEMENT TRAINEES (CRP PO/MT-XIII for Vacancies of 2024-25) AND RECRUITMENT OF SPECIALIST OFFICERS (CRP SPL-XIII for Vacancies of 2024-25) IN PARTICIPATING BANKS 


Authorised Website: www.ibps.in


The online examination (Preliminary and Main) for the next Common Recruitment Process for selection of personnel for Probationary Officer/ Management Trainee posts, in the Participating Banks is tentatively scheduled in September/ October 2023 and November 2023.  The online examination (Preliminary and Main) for the next Common Recruitment Process (CRP) for selection of personnel in Specialist Officers’ cadre posts in the Participating Banks is tentatively scheduled in December 2023 and January 2024. 

Vacancy Details - https://www.ibps.in/wp-content/uploads/Detailed_Advt_CRP_SPL_XIII.pdf


Scheduled Dates Details - https://www.ibps.in/wp-content/uploads/PO_SPL_Combined_Window-Advt_CRP_XIII.pdf


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