E-Governance and e-Banking

E-governance is basically delivery of government services and information to the people through electronic platform using information technology. In fact it focuses on digitization of information and services. Anytime-anywhere service is the core concept of this system. It provides quality life to citizen.

Although India is supposed to be a top player in software industry in the world but it is very low in the list when ‘IT implementation in Government’ comes in picture. The reason of this is not that 'IT' is not being implemented in Government organization but the basic is reason is this that 'IT' implementation projects in government organization are not becoming successful. Lack of experience, inefficient personnel involvement in these projects, and lack of strategic planning, conservative thought in IT implementation like various reasons are there to make e-governance unsuccessful.

The scenario is not like this that every project is becoming failure. Services offered by IRCTC are one of the best example of successful project of e-governance. E-tax filing is another successful example of the same. Central and various state governments are taking many initiatives in this regard and becoming success also.

Banking system has proved that e-governance can be successful. Today we prefer to visit ATM rather than branch to withdraw cash, we do internet banking to transfer funds rather than visiting branch and standing in a queue for number. We use the ECS (Electronic Payment), various online bills payment service, service to swap credit/debit/other card at shops and many more services those are offered by banks. If banking system can be successful in IT implementation which is so crucial and full of risks in term of finance, other government systems can definitely repeat the story. Banking system can be treated as benchmark for other government services in terms of e-governance. Today e-banking is more popular than normal banking.