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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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Bank of India Recruitment 2014 – Apply Online for Specialist Officers-III, IV, V Posts: 13

Name of the Posts:
1. Specialist Officer-III (Information Technology): 04 Posts
2. Specialist Officer-IV (Information Technology): 06 Posts
3. Specialist Officer-V (Information Technology): 03 Posts

Age Limit:
Specialist Officer-III -28 to 40 years
Specialist Officer-IV- 30 to 45 years
Specialist Officer-V - 35 to 50 years. Age relaxation will be applicable as per rules.

Qualification: Candidates should possess Graduation Degree in Information Technology/ Computer Engineering or Post Graduation degree in Computer Applications/ Computer Science/ Information Technology from a recognized University.

Selection Process: Selection will be made on the basis of online examination, interview, and group discussion.

Important Dates:

Opening Dates Online: 04 Dec 2014
Closing Dates Online: 22 Dec 2014
Payment of Application/ Intimation fees from: 04 Dec 2014 to 22 Dec 2014
Closing Date for printing of Applications: 06 Jan 2015
Tentative Date of Online Examination: 22 Jan 2015

Application Fee: Candidates should pay Rs.100/- for SC/ ST/ PWD candidates, Rs.600/- for General & other candidates through online by using only Master/ Visa Debit or Credit cards or Internet Banking.


For more details clickhere

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