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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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Salary Hike of PSU Bank Employees on New Wage Revision 2015

Now Bank employees will get salary hike on settlement of wage revision. Finally, agreement has been done on 25th May 2015 through discussion, debate in several rounds of meeting between Bank Union and IBA. Several times Union warned for bank strike and sometimes they did and sometimes
they withdraw.

Revision will be applicable from 01 November 2012 as 10th bipartite settlement was due from this date.

Several sources said that hike will be of 15 %. In this settlement, a new pay head 'special pay' has been introduced to meet 15 % of hike that will incur DA also.

New Scale for PSU Banking Employees

Scale 1-   23700 - 980(7) - 30560 - 1145(2) - 32850 - 1310(7) - 42020
Scale 2-   31705 - 1145(1) - 32850 - 1310(10) - 45950
Scale 3-   42020-  1310(5) - 48570 - 1460(2) - 51490
Scale 4-   50030-  1460(4) - 55870 - 1650(2) - 59170
Scale 5-   59170-  1650(2) - 62470 - 1800(2) - 66070
Scale 6-   68680-  1960(4) - 76520
Scale 7-   76520-  2120(4) - 85000



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