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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...

Some Important Ratios and Values to Evaluate Public Listed Company/Firm


1. EPS - Earning Per Share

Net Profits (After Deducting The Dividend Paid To Preference Shareholder) / Equity Shares Issued In The Market

2. P/E - Price To Earning Ratio - 

Price Per Share / Earning Per Share

3. P/B - Price To Book Ratio

Price Per Share / Book Value Per Share

4. Current Ratio - Indicates Liquidity Of The Company

Current Assets / Current Liabilities

>= 1 value indicates good liquidity position.

5. Debt To Equity Ratio - Shows Relation Between Debt and Shareholders' Equity

Total Liabilities / Shareholders' Equity

< 1 value is considered favorable.

6. RoE - Return on Equity - Indicates Ability To  Generate Profits Using Shareholders' Money.

Net Income / Average Shareholder Equity




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