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BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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Non-Resident External Rupee Account



-> Permitted Currency - Indian Currency

-> Deduction of Tax at Source - Fully Exempted

-> Eligible to Open Account

1. National Resident Indian (NRI) and Person of Indian Origin (PIO)

2. Students gone abroad for higher study and continuing to stay there

3. Indians who are on deputation in abroad by Central or State government or public sector undertakings or working with an international agencies on assignments with foreign govt, IMF, WHO or economical/ social council.

4. Crew members of Indian Nationality or Indian Origin employed in foreign airlines or shipping companies, who are based at foreign ports and reside abroad

5. Crew members of Indian Airlines or Shipping companies who are posted abroad for performing duties

NB - Person of Indian Nationality or origin resident in Nepal are eligible for NRE account only if the remittance for opening and funding the account are remitted in any of the permitted currency expect Indian and Nepalese Rupees.

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