Feature Post

BANKING OMBUDSMAN AND ITS ROLE

  The Banking Ombudsman is an authority created by the Reserve Bank of India (RBI) to address customer grievances regarding banking services. It provides a cost-free, quick, and impartial resolution process for complaints against banks.  Customers can file complaints if they are dissatisfied with the services of a bank or have not received a satisfactory response from the bank within 30 days of lodging a complaint. Complaints given to Ombudsman Cover  -  Non-payment or delay in payment of cheques, drafts, or bills. Issues related to loans or advances. Non-adherence to fair practices code. Unauthorized debits or service charges. Complaints regarding internet banking or mobile banking. Delay in providing banking services. Unauthorized ATM withdrawals. Wrongful Charges. Ombudsman cannot accept complaints those are  handled by a court, tribunal, or arbitrator. Cases older than one year from the cause of action also do not entertained by Ombudsman.  How to File ...
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Banking as a Career

Banking as a career is a good option. It is best suited for those people who want to work in the field of commerce and accounts. Although people from other than commerce stream also can avail the opportunity to work in banking sector, commerce stream gives ample opportunity to grow in this sector. Banking is the base of economy. So, it is a rewarding career and respectable in society also.

New banks are being introduced from outside India and RBI also is planning to introduce some new banks. Public Sector Banks, Private Banks, Foreign banks, Rural Banks like so many options are available for making career in this sector. Some private institution also providing special banking skills based training. NIIT is the example that has formed Institute of Finance Banking & Insurance (IFBI) with participation from ICICI bank. Some universities also providing management programmes specialized in Banking and Insurance that can help to make better career in Banking sector.    

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